Terms and Conditions

1. Scope

These Terms and Conditions apply to all orders placed by consumers residing in the United Kingdom through our online store, Lotera Living, accessible at loteraliving.com.

2. Company Details

The purchase contract is concluded with:

Lotera Living
United Kingdom
Email: contact@loteraliving.com
Website: loteraliving.com

3. Formation of Contract

The presentation of products on our website constitutes an invitation to treat and does not represent a legally binding offer. By clicking the “Buy Now” or equivalent button during checkout, you submit a binding offer to purchase the items in your basket. A legally binding contract is formed once we send you an order confirmation email.

4. Prices and Payment

All prices are displayed in British Pounds Sterling (GBP £). The prices applicable are those displayed at the time of order. Available payment methods are shown during the checkout process.

5. Delivery

Delivery is available exclusively within the United Kingdom. Estimated delivery time is typically 5–10 working days from order confirmation, unless otherwise stated.

6. Retention of Title

Goods remain our property until full payment has been received.

7. Consumer Rights

Nothing in these Terms and Conditions affects your statutory rights under the Consumer Rights Act 2015 or other applicable UK consumer protection legislation.

8. Dispute Resolution

If you have any concerns or complaints, please contact us at contact@loteraliving.com. We aim to resolve disputes directly and efficiently.

We are not obliged to participate in alternative dispute resolution proceedings before a consumer arbitration body.